Salt & Light Laundry Services Privacy Policy
Salt & Light Laundry Services (“Salt & Light,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when interacting with our website, advertisements, and services.
Information We Collect:
When you interact with Salt & Light Laundry Services, we may collect the following types of information:
Personal Information -- Information you voluntarily provide, including:- Name- Email address- Phone number- Zip code or service location- Any information submitted through contact forms, Facebook lead forms, or service inquiries
Service Information:
When scheduling laundry services, we may also collect:
- Pickup and delivery address- Service preferences- Order details related to your laundry service- Technical Information
We may automatically collect certain technical data when you visit our website, including:
- IP address- Browser type- Device information- Pages visited and interactions with our website
This information helps us improve our services and user experience.
How We Use Your Information:
We use your information to:
- Respond to inquiries and service requests- Schedule and deliver laundry services- Provide pricing, service updates, and appointment confirmations- Send occasional service announcements or promotions- Improve our website, advertising, and customer experience
We will never sell your personal information to third parties.
Communication:
By submitting your contact information through our website, advertisements, or forms, you agree that Salt & Light Laundry Services may contact you via:
Phone callText message (SMS)Email
These communications may include responses to inquiries, service information, scheduling confirmations, or occasional promotional offers. You may opt out of marketing messages at any time.
Data Protection:
We take reasonable precautions to protect your personal information and maintain appropriate safeguards to prevent unauthorized access, disclosure, or misuse.While we strive to protect your information, no method of online transmission or electronic storage can be guaranteed to be 100% secure.
Third-Party Services:
We may use trusted third-party platforms to operate parts of our business, including advertising, payment processing, and communication services. These providers may have access to limited information necessary to perform their services but are not permitted to use it for other purposes.
Examples may include:Advertising platforms such as Facebook and InstagramEmail and SMS communication toolsScheduling and payment software